ECTS - Travel Agency Operations
Travel Agency Operations (TOUR331) Course Detail
Course Name | Course Code | Season | Lecture Hours | Application Hours | Lab Hours | Credit | ECTS |
---|---|---|---|---|---|---|---|
Travel Agency Operations | TOUR331 | Elective Courses | 3 | 0 | 0 | 3 | 5 |
Pre-requisite Course(s) |
---|
N/A |
Course Language | English |
---|---|
Course Type | Elective Courses |
Course Level | Bachelor’s Degree (First Cycle) |
Mode of Delivery | Face To Face |
Learning and Teaching Strategies | Lecture, Discussion, Question and Answer. |
Course Lecturer(s) |
|
Course Objectives | Aim of this course is to teach students the Basic missions of tour operators: tour planning, preparing, marketing and management process |
Course Learning Outcomes |
The students who succeeded in this course;
|
Course Content | Basic notions, functions description and processes of tour operators, preparing tours, marketing and ticketing. |
Weekly Subjects and Releated Preparation Studies
Week | Subjects | Preparation |
---|---|---|
1 | Evolution of traveling and travel companies | Chapter 1 |
2 | Delivering system, and the role and importance of travel companies in it | Chapter 2 |
3 | Organizational structure and laws about travel companies | Chapter 3 |
4 | Functions of travel agencies | Chapter 4 |
5 | Functions of tour operators | Chapter 5 |
6 | Mid term exam | Mid term exam |
7 | Package tour, tour types and the staffs | Chapter 5 |
8 | Tour planning, destination choise, purchasing processes, additional services and pricing | Chapter 6 |
9 | Realizing the tour, ground services, managing the tour | Chapter 7 |
10 | 2. Mid Term exam | 2. Mid Term exam |
11 | Ticketing | Chapter 8 |
12 | Review | Review |
13 | Review | Review |
14 | Review | Review |
15 | Review | Review |
16 | Final Exam | Final Exam |
Sources
Course Book | 1. The Business of Travel: Agency Operations and Administration. Dennis L. Foster(2005) |
---|
Evaluation System
Requirements | Number | Percentage of Grade |
---|---|---|
Attendance/Participation | 15 | 15 |
Laboratory | - | - |
Application | - | - |
Field Work | - | - |
Special Course Internship | - | - |
Quizzes/Studio Critics | 4 | 5 |
Homework Assignments | 3 | 10 |
Presentation | - | - |
Project | - | - |
Report | - | - |
Seminar | - | - |
Midterms Exams/Midterms Jury | 2 | 45 |
Final Exam/Final Jury | 1 | 40 |
Toplam | 25 | 115 |
Percentage of Semester Work | 60 |
---|---|
Percentage of Final Work | 40 |
Total | 100 |
Course Category
Core Courses | |
---|---|
Major Area Courses | |
Supportive Courses | X |
Media and Managment Skills Courses | |
Transferable Skill Courses |
The Relation Between Course Learning Competencies and Program Qualifications
# | Program Qualifications / Competencies | Level of Contribution | ||||
---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | ||
1 | The skills of understanding, explaining, and using the fundamental concepts of tourism management | X | ||||
2 | Analyzing and designing management techniques and practices in tourism organizations | X | ||||
3 | Understanding the planning, organizing, executing, coordinating and control functions of tourism management, along with explanation and implementation of them | X | ||||
4 | Understanding the strategic, tactical and operational dimensions of the tourism management | X | ||||
5 | Ability to use the modern techniques and technological devices of tourism industry | X | ||||
6 | Improving the ability to effectively implement the knowledge and skills in alternative tourism areas | X | ||||
7 | Concentrating practice along with theoretical frame of tourism management | X | ||||
8 | Developing the skills of communication | X | ||||
9 | Understanding the trends in the tourism industry | X | ||||
10 | Having the quality consciousness in the tourism industry | X | ||||
11 | Adopting work ethic and social responsibility in the tourism industry | X | ||||
12 | Ability to effectively implement the business knowledge and skills in at least one of the following fields: service, marketing, finance, human resources and accounting in tourism management | X |
ECTS/Workload Table
Activities | Number | Duration (Hours) | Total Workload |
---|---|---|---|
Course Hours (Including Exam Week: 16 x Total Hours) | 16 | 3 | 48 |
Laboratory | |||
Application | |||
Special Course Internship | |||
Field Work | |||
Study Hours Out of Class | 13 | 2 | 26 |
Presentation/Seminar Prepration | |||
Project | |||
Report | |||
Homework Assignments | 3 | 6 | 18 |
Quizzes/Studio Critics | 4 | 3 | 12 |
Prepration of Midterm Exams/Midterm Jury | 1 | 20 | 20 |
Prepration of Final Exams/Final Jury | 1 | 25 | 25 |
Total Workload | 149 |