ECTS - Process Analysis and Improvement
Process Analysis and Improvement (ISE515) Course Detail
| Course Name | Course Code | Season | Lecture Hours | Application Hours | Lab Hours | Credit | ECTS |
|---|---|---|---|---|---|---|---|
| Process Analysis and Improvement | ISE515 | Area Elective | 3 | 0 | 0 | 3 | 5 |
| Pre-requisite Course(s) |
|---|
| N/A |
| Course Language | English |
|---|---|
| Course Type | Elective Courses |
| Course Level | Natural & Applied Sciences Master's Degree |
| Mode of Delivery | Face To Face |
| Learning and Teaching Strategies | Lecture. |
| Course Lecturer(s) |
|
| Course Objectives | The objectives of this course are to explain the approaches for analyzing and documenting business processes and to explore various techniques, models and tools in order to support the work. |
| Course Learning Outcomes |
The students who succeeded in this course;
|
| Course Content | Business process concepts, process change drivers, business process mapping, business process strategy, business rule analysis, measuring the process, business process analysis, process improvement approaches, six Sigma, process reengineering, overview of enabling technologies. |
Weekly Subjects and Releated Preparation Studies
| Week | Subjects | Preparation |
|---|---|---|
| 1 | Introduction to Process Analysis and Improvement | Chapter 1, Havey Chapter 1 |
| 2 | Despcription of a Good BPM Arhitecture | Havey Chapter 2 |
| 3 | Process Theory | Chapter 3 |
| 4 | Process Design Patterns | Havey Chapter 4 |
| 5 | Process Analysis and Improvement Using Visio | Chapter 2,3 |
| 6 | Data Management and Analysis Using Excel | Chapter 4, 5 |
| 7 | Workflow Management | Havey Chapter 7 |
| 8 | Process Simulation | Chapter 6, 7 |
| 9 | Process Simulation | Chapter 6, 7 |
| 10 | Visual Basic for Applications: Computer Based Tools Integration | Chapter 8 |
| 11 | Process Analysis and Improvement Application: Customer Service Center | Chapter 9 |
| 12 | Process Analysis and Improvement Application: Supply Chain Management | Chapter 10 |
| 13 | Student Process Analysis and Improvement Projects | Chapter 11 |
| 14 | Future of Computer Based Tools for Process Analysis and Improvement | Chapter 12 |
| 15 | Final Examination Period | Review of topics |
| 16 | Final Examination Period | Review of topics |
Sources
| Course Book | 1. Seppanen, M. S., Kumar, S., Chandra, C., Process Analysis and Improvement: Tools and Techniques, McGraw-Hill, 2005. ISBN: 0072857129 |
|---|---|
| Other Sources | 2. Havey, M., Essential Business Process Modeling, O'Reilly Media, 2005 |
| 3. Harmon, P., Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals, Morgan Kaufmann (The MK/OMG Press), 2007. | |
| 4. Harrington, H. J., Esseling, E. K. C., Van Nimwegen, H., Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement, McGraw-Hill, 1997. | |
| 5. Persse, J. R., Process Improvement Essentials: CMMI, Six SIGMA, and ISO 9001, O'Reilly Media, 2006. |
Evaluation System
| Requirements | Number | Percentage of Grade |
|---|---|---|
| Attendance/Participation | - | - |
| Laboratory | - | - |
| Application | - | - |
| Field Work | - | - |
| Special Course Internship | - | - |
| Quizzes/Studio Critics | - | - |
| Homework Assignments | 3 | 30 |
| Presentation | - | - |
| Project | - | - |
| Report | - | - |
| Seminar | - | - |
| Midterms Exams/Midterms Jury | 1 | 30 |
| Final Exam/Final Jury | 1 | 40 |
| Toplam | 5 | 100 |
| Percentage of Semester Work | |
|---|---|
| Percentage of Final Work | 100 |
| Total | 100 |
Course Category
| Core Courses | |
|---|---|
| Major Area Courses | |
| Supportive Courses | |
| Media and Managment Skills Courses | |
| Transferable Skill Courses |
The Relation Between Course Learning Competencies and Program Qualifications
| # | Program Qualifications / Competencies | Level of Contribution | ||||
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | ||
| 1 | An ability to apply knowledge of mathematics, science, and engineering. | X | ||||
| 2 | An ability to design and conduct experiments, as well as to analyze and interpret data. | X | ||||
| 3 | An ability to design a system, component, or process to meet desired needs. | X | ||||
| 4 | An ability to function on multi-disciplinary domains. | X | ||||
| 5 | An ability to identify, formulate, and solve engineering problems. | X | ||||
| 6 | An understanding of professional and ethical responsibility. | X | ||||
| 7 | An ability to communicate effectively. | X | ||||
| 8 | Recognition of the need for, and an ability to engage in life-long learning. | X | ||||
| 9 | A knowledge of contemporary issues. | X | ||||
| 10 | An ability to use the techniques, skills, and modern engineering tools necessary for engineering practice. | X | ||||
| 11 | Skills in project management and recognition of international standards and methodologies | X | ||||
| 12 | An ability to produce engineering products or prototypes that solve real-life problems. | X | ||||
| 13 | Skills that contribute to professional knowledge. | X | ||||
| 14 | An ability to make methodological scientific research. | X | ||||
| 15 | An ability to produce, report and present an original or known scientific body of knowledge. | X | ||||
| 16 | An ability to defend an originally produced idea. | X | ||||
ECTS/Workload Table
| Activities | Number | Duration (Hours) | Total Workload |
|---|---|---|---|
| Course Hours (Including Exam Week: 16 x Total Hours) | |||
| Laboratory | |||
| Application | |||
| Special Course Internship | |||
| Field Work | |||
| Study Hours Out of Class | 16 | 5 | 80 |
| Presentation/Seminar Prepration | |||
| Project | |||
| Report | |||
| Homework Assignments | 3 | 15 | 45 |
| Quizzes/Studio Critics | |||
| Prepration of Midterm Exams/Midterm Jury | 1 | 20 | 20 |
| Prepration of Final Exams/Final Jury | 1 | 30 | 30 |
| Total Workload | 175 | ||