ECTS - Business Process Reengineering

Business Process Reengineering (IE320) Course Detail

Course Name Course Code Season Lecture Hours Application Hours Lab Hours Credit ECTS
Business Process Reengineering IE320 Area Elective 3 0 0 3 5
Pre-requisite Course(s)
N/A
Course Language English
Course Type Elective Courses
Course Level Bachelor’s Degree (First Cycle)
Mode of Delivery Face To Face
Learning and Teaching Strategies Lecture, Observation Case Study, Problem Solving, Team/Group, Project Design/Management.
Course Coordinator
Course Lecturer(s)
Course Assistants
Course Objectives This course aims to provide students with a practical and effective set of skills, techniques and methods for identifying, mapping, measuring, objectively analyzing and improving business processes and practices within enterprise and across enterprise boundaries with customers, suppliers and business partners.
Course Learning Outcomes The students who succeeded in this course;
  • Students will be able to develop process maps that clearly depict how your business really works.
  • Students will acquire analysis techniques which quickly identify process gaps.
  • Students will differentiate process refinement, redesign and reengineering.
  • Students will be able to plan, conduct and implement process change.
Course Content Identifying, mapping, measuring, objectively analyzing and improving business processes and practices within enterprise and across enterprise boundaries with customers, suppliers and business partners; best practices, supporting techniques and practical knowledge gleaned from the experience of numerous real-world projects.

Weekly Subjects and Releated Preparation Studies

Week Subjects Preparation
1 Introduction
2 Business Process Mapping
3 Business Process Strategy
4 Business Rule Analysis
5 Measuring the Process
6 Business Process Analysis
7 Midterm
8 Process Improvement Tactics
9 Overview of Enabling Technologies
10 Process Improvement Case Study/Workshop
11 Implementing Process Improvements
12 Business Process Considerations
13 Presentation by Students
14 Presentation by Students
15 Final Examination Period
16 Final Examination Period

Sources

Course Book 1. Khan, R., Business Process Management: A Practical Guide, MK Press, 2003 Florida.
Other Sources 2. Jacka, M. and Keller P., Business Process Mapping: Improving Customer Satisfaction, , John Wiley 2002, Canada.
3. Frost, B., Measuring Performance: Using the new metrics to deploy strategy and improve performance, measurement international, 2000 Ny.
4. Kaydos, W., Operational Performance Measurement: Increasing Total Productivity, CRC Press 1999, Florida.

Evaluation System

Requirements Number Percentage of Grade
Attendance/Participation - -
Laboratory - -
Application - -
Field Work - -
Special Course Internship - -
Quizzes/Studio Critics - -
Homework Assignments - -
Presentation - -
Project 1 30
Report - -
Seminar - -
Midterms Exams/Midterms Jury 1 30
Final Exam/Final Jury 1 40
Toplam 3 100
Percentage of Semester Work 60
Percentage of Final Work 40
Total 100

Course Category

Core Courses X
Major Area Courses
Supportive Courses
Media and Managment Skills Courses
Transferable Skill Courses

The Relation Between Course Learning Competencies and Program Qualifications

# Program Qualifications / Competencies Level of Contribution
1 2 3 4 5
1 Adequate knowledge in mathematics, science and computing fields; ability to apply theoretical and practical knowledge of these fields in solving engineering problems related to information systems. X
2 Ability to identify, define, formulate and solve complex engineering problems; selecting and applying proper analysis and modeling techniques for this purpose.
3 Ability to design a complex system, process, device or product under realistic constraints and conditions to meet specific requirements; ability to apply modern design methods for this purpose.
4 Ability to develop, select and use modern techniques and tools necessary for the analysis and solution of complex problems encountered in information systems engineering applications; ability to use information technologies effectively. X
5 Ability to gather data, analyze and interpret results for the investigation of complex engineering problems or research topics specific to the information systems discipline.
6 Ability to work effectively in inter/inner disciplinary teams; ability to work individually.
7 a. Effective oral and written communication skills in Turkish; ability to write effective reports and comprehend written reports, to prepare design and production reports, to make effective presentations, to give and receive clear and understandable instructions. b. Knowledge of at least one foreign language; ability to write effective reports and comprehend written reports, to prepare design and production reports, to make effective presentations, to give and receive clear and understandable instructions.
8 Recognition of the need for lifelong learning; the ability to access information and follow recent developments in science and technology with continuous self-development.
9 a. Ability to behave according to ethical principles, awareness of professional and ethical responsibility. b. Knowledge of the standards utilized in information systems engineering applications.
10 a. Knowledge on business practices such as project management, risk management and change management. b. Awareness about entrepreneurship, and innovation. c. Knowledge on sustainable development.
11 a. Knowledge of the effects of information systems engineering applications on the universal and social dimensions of health, environment, and safety. b. Awareness of the legal consequences of engineering solutions.

ECTS/Workload Table

Activities Number Duration (Hours) Total Workload
Course Hours (Including Exam Week: 16 x Total Hours) 16 3 48
Laboratory
Application
Special Course Internship
Field Work
Study Hours Out of Class 16 2 32
Presentation/Seminar Prepration 1 2 2
Project 1 30 30
Report
Homework Assignments
Quizzes/Studio Critics
Prepration of Midterm Exams/Midterm Jury 1 5 5
Prepration of Final Exams/Final Jury 1 8 8
Total Workload 125