ECTS - Business Process Reengineering

Business Process Reengineering (IE320) Course Detail

Course Name Course Code Season Lecture Hours Application Hours Lab Hours Credit ECTS
Business Process Reengineering IE320 Area Elective 3 0 0 3 5
Pre-requisite Course(s)
N/A
Course Language English
Course Type Elective Courses
Course Level Bachelor’s Degree (First Cycle)
Mode of Delivery Face To Face
Learning and Teaching Strategies Lecture, Observation Case Study, Problem Solving, Team/Group, Project Design/Management.
Course Coordinator
Course Lecturer(s)
Course Assistants
Course Objectives This course aims to provide students with a practical and effective set of skills, techniques and methods for identifying, mapping, measuring, objectively analyzing and improving business processes and practices within enterprise and across enterprise boundaries with customers, suppliers and business partners.
Course Learning Outcomes The students who succeeded in this course;
  • Students will be able to develop process maps that clearly depict how your business really works.
  • Students will acquire analysis techniques which quickly identify process gaps.
  • Students will differentiate process refinement, redesign and reengineering.
  • Students will be able to plan, conduct and implement process change.
Course Content Identifying, mapping, measuring, objectively analyzing and improving business processes and practices within enterprise and across enterprise boundaries with customers, suppliers and business partners; best practices, supporting techniques and practical knowledge gleaned from the experience of numerous real-world projects.

Weekly Subjects and Releated Preparation Studies

Week Subjects Preparation
1 Introduction
2 Business Process Mapping
3 Business Process Strategy
4 Business Rule Analysis
5 Measuring the Process
6 Business Process Analysis
7 Midterm
8 Process Improvement Tactics
9 Overview of Enabling Technologies
10 Process Improvement Case Study/Workshop
11 Implementing Process Improvements
12 Business Process Considerations
13 Presentation by Students
14 Presentation by Students
15 Final Examination Period
16 Final Examination Period

Sources

Course Book 1. Khan, R., Business Process Management: A Practical Guide, MK Press, 2003 Florida.
Other Sources 2. Jacka, M. and Keller P., Business Process Mapping: Improving Customer Satisfaction, , John Wiley 2002, Canada.
3. Frost, B., Measuring Performance: Using the new metrics to deploy strategy and improve performance, measurement international, 2000 Ny.
4. Kaydos, W., Operational Performance Measurement: Increasing Total Productivity, CRC Press 1999, Florida.

Evaluation System

Requirements Number Percentage of Grade
Attendance/Participation - -
Laboratory - -
Application - -
Field Work - -
Special Course Internship - -
Quizzes/Studio Critics - -
Homework Assignments - -
Presentation - -
Project 1 30
Report - -
Seminar - -
Midterms Exams/Midterms Jury 1 30
Final Exam/Final Jury 1 40
Toplam 3 100
Percentage of Semester Work 60
Percentage of Final Work 40
Total 100

Course Category

Core Courses
Major Area Courses
Supportive Courses X
Media and Managment Skills Courses
Transferable Skill Courses

The Relation Between Course Learning Competencies and Program Qualifications

# Program Qualifications / Competencies Level of Contribution
1 2 3 4 5
1 Acquires sufficient knowledge in mathematics, natural sciences, and related engineering disciplines; gains the ability to use theoretical and applied knowledge in these fields in solving complex engineering problems.
2 Gains the ability to identify, define, formulate, and solve complex engineering problems; acquires the skill to select and apply appropriate analysis and modeling methods for this purpose.
3 Gains the ability to design a complex system, process, device, or product to meet specific requirements under realistic constraints and conditions, and applies modern design methods for this purpose. X
4 Develops the skills to develop, select, and use modern techniques and tools necessary for the analysis and solution of complex problems encountered in industrial engineering applications; gains the ability to effectively use information technologies.
5 Gains the ability to design experiments, conduct experiments, collect data, analyze and interpret results for the investigation of complex engineering problems or discipline-specific research topics.
6 Acquires the ability to work effectively in intra-disciplinary and multidisciplinary teams, as well as individual work skills.
7 Acquires effective oral and written communication skills in Turkish; at least one foreign language proficiency; gains the ability to write effective reports, understand written reports, prepare design and production reports, make effective presentations, and give and receive clear instructions.
8 Develops awareness of the necessity of lifelong learning; gains the ability to access information, follow developments in science and technology, and continuously renew oneself.
9 Acquires the consciousness of adhering to ethical principles, and gains professional and ethical responsibility awareness. Gains knowledge about the standards used in industrial engineering applications.
10 Gains knowledge about practices in the business life such as project management, risk management, and change management. Develops awareness about entrepreneurship and innovation. Gains knowledge about sustainable development. X
11 Gains knowledge about the universal and social dimensions of the impacts of industrial engineering applications on health, environment, and safety, as well as the problems reflected in the engineering field of the era. Gains awareness of the legal consequences of engineering solutions.
12 Gains skills in the design, development, implementation, and improvement of integrated systems involving human, material, information, equipment, and energy. X
13 Gains knowledge about appropriate analytical and experimental methods, as well as computational methods, for ensuring system integration.

ECTS/Workload Table

Activities Number Duration (Hours) Total Workload
Course Hours (Including Exam Week: 16 x Total Hours) 16 3 48
Laboratory
Application
Special Course Internship
Field Work
Study Hours Out of Class 16 2 32
Presentation/Seminar Prepration 1 2 2
Project 1 30 30
Report
Homework Assignments
Quizzes/Studio Critics
Prepration of Midterm Exams/Midterm Jury 1 5 5
Prepration of Final Exams/Final Jury 1 8 8
Total Workload 125