ECTS - Integrated Quality Systems Management of Logistics and Transportation

Integrated Quality Systems Management of Logistics and Transportation (LOG322) Course Detail

Course Name	Course Code	Season	Lecture Hours	Application Hours	Lab Hours	Credit	ECTS
Integrated Quality Systems Management of Logistics and Transportation	LOG322	Area Elective	3	0	0	3	6

Pre-requisite Course(s)
N/A

Course Language	English
Course Type	Elective Courses
Course Level	Bachelor’s Degree (First Cycle)
Mode of Delivery	Face To Face
Learning and Teaching Strategies	Lecture, Question and Answer, Drill and Practice, Observation Case Study.
Course Coordinator
Course Lecturer(s)
Course Assistants
Course Objectives	This course is designed to develop a simple understanding of Total Quality Management by using statistical tools and techniques.
Course Learning Outcomes	The students who succeeded in this course; Students who are successful in this course, will be able; To understand and evaluate the Total Quality Management concept, principles and the system applications for businesses in real life. To create an awareness about the ISO and QS certification process and its necessity for the industry. To understand both technical and philosophical issues surrounding quality management; To use statistical approach and tools for quality control. To make right decisions for total quality management systems constructions in management level plans.
Course Content	This course focuses on the definition of TQM, tools and techniques for quality improvement, basic statistics, control charts, six sigma and international quality standarts (ISO).

Weekly Subjects and Releated Preparation Studies

Week	Subjects	Preparation
1	Introduction to Course and Quality	Course Book - Chapter 1
2	Quality Concepts	Chapter 2
3	Total Quality Management, Philosophy, Principles and Practices	Chapter 2
4	Quality Gurus: Their Philosophies, principles and methods	Evans, Chapter 3 Reading: "A Note On Quality: The Views of Deming, Juran, Crosby."
5	TQM- tools and techniques	Course Book - Chapter 3
6	TQM- management and planning tools	Chapter 12
7	Midterm Exam	Midterm Exam
8	Fundementals of Statistics	Chapter 4
9	Control charts for Variables	Chapter 5
10	Focusing on Customers	Evans, Chapter 5
11	Quality in Product/Process Design	Evans, Chapter 7 Reading: "Quality on the Line."
12	Human Resource Management in Quality	Evans, Chapter 10 Reading: "Implementing TQM with Self-Directed Teams."
13	Quality Assurance/Control	Evans, Chapter 14 Reading: "Communication and Control Processes in the Delivery of Service Quality."
14	Team work and presentation	Research and presenting one firm’s TQM strategy
15	Team work and presentation	Research and presenting one firm’s TQM strategy
16	Final Exam	Final Exam

Sources

Course Book	1. Besterfield, D.H., Besterfield- Michna, C. Besterfield, G.H. and Besterfield- Sacre, M. “Total Quality Management “, 3rd ed., NJ: Prentice Hall, 2003.
Other Sources	2. James R. Evans and William B. Lindsay, The Management and Control of Quality, 5th ed. (Minneapolis: West Publishing Company, 2002).

Evaluation System

Requirements	Number	Percentage of Grade
Attendance/Participation	1	10
Laboratory	-	-
Application	-	-
Field Work	-	-
Special Course Internship	-	-
Quizzes/Studio Critics	-	-
Homework Assignments	-	-
Presentation	1	15
Project	-	-
Report	-	-
Seminar	-	-
Midterms Exams/Midterms Jury	1	35
Final Exam/Final Jury	1	40
Toplam	4	100

Percentage of Semester Work	60
Percentage of Final Work	40
Total	100

Course Category

Core Courses
Major Area Courses	X
Supportive Courses
Media and Managment Skills Courses
Transferable Skill Courses

The Relation Between Course Learning Competencies and Program Qualifications

#	Program Qualifications / Competencies	Level of Contribution
#	Program Qualifications / Competencies	1	2	3	4	5
1	The ability to have and use theoretical and practical information in international trade and logistics
2	The ability to define problems, as well as to collect, evaluate, analyze, and interpret data, and to devise solutions, making use of the information, skills, and competencies in the field
3	The ability to perform numerical analyses and research through accessing different resources of information in the field
4	The ability to take part in intra- and interdisciplinary, or multi-cultural working groups, as well as work individually
5	The ability to communicate verbally and in writing in English, and to make use of at least 1 foreign language
6	The ability to act responsibly, and with the awareness in the issues of environmental sensitivity, sustainability, transparency, social responsibility, and ethical values
7	The ability to read, understand, and interpret the relevant legislation in the field of international trade and logistics, and to see the global, and social effects of practices
8	The ability to question and interpret the acquired interdisciplinary pieces of information within the framework of the current economic, social, and environmental conjuncture
9	The ability to stay up to date regarding the local, regional, and global changes in the international trade and logistics, and the supply chain sector; and relevant through improvements on professional competencies and backgrounds, and to devise quick and effective solutions to possible problems through an innovative approach
10	The ability to track national and international regulations in international trade and logistics, to learn logistic procedures and risk management, to use current instruments of technology and informatics, to analyze and improve processes, to devise new ideas and suggestions, to manage activities for change, and to report and document these processes
11	-

ECTS/Workload Table

Activities	Number	Duration (Hours)	Total Workload
Course Hours (Including Exam Week: 16 x Total Hours)
Laboratory
Application
Special Course Internship
Field Work
Study Hours Out of Class
Presentation/Seminar Prepration	1	25	25
Project
Report
Homework Assignments
Quizzes/Studio Critics
Prepration of Midterm Exams/Midterm Jury	1	30	30
Prepration of Final Exams/Final Jury	1	35	35
Total Workload			90