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1) Have a basic knowledge of theories, facts and principles related to tourism and tourism management.
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2) To have information about the economic, cultural, social and environmental dimensions of tourism.
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3) Have knowledge of general business and economics and understand the strategies of human resources management, food and beverage applications, accounting and finance, management and marketing and service marketing in tourism enterprises.
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4) Knows the national and international legal regulations, social, environmental and professional ethical values related to the field of tourism and develops appropriate behaviors to ethics.
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5) Demonstrates reading, comprehension, speaking and writing skills in English at least at the B2 level of European Language Portfolio
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6) Demonstrates reading, comprehension, speaking and writing skills at a general level of European Language Portfolio A2 in Russian, French, German or Spanish.
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7) Uses the information about Tourism and Hotel Management in the business settings and profession; use information and communication technologies and software related to the field.
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8) Carries out the service processes related to Tourism and Hotel Management in line with the needs and demands of the consumers and proposes solutions to the problems that will affect the service processes.
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9) Generates professional knowledge from the data and synthesizes, analyzes, interprets and evaluates the produced knowledge; gain the ability of doing research project preparation and using the information in solving the problems; makes personal and professional development permanent
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10) He / she takes care of personal care, hygiene, clothing and appearance as required by the tourism sector.
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11) Communicates effectively with written, oral, non-verbal and visual ways and demonstrates presentation skills, works effectively as a team and independently.
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12) Recognize and understand different cultures and interact with guests from different cultures.
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