ECTS - Process Analysis and Improvement
Process Analysis and Improvement (ISE515) Course Detail
| Course Name | Course Code | Season | Lecture Hours | Application Hours | Lab Hours | Credit | ECTS |
|---|---|---|---|---|---|---|---|
| Process Analysis and Improvement | ISE515 | Area Elective | 3 | 0 | 0 | 3 | 5 |
| Pre-requisite Course(s) |
|---|
| N/A |
| Course Language | English |
|---|---|
| Course Type | Elective Courses |
| Course Level | Ph.D. |
| Mode of Delivery | |
| Learning and Teaching Strategies | . |
| Course Lecturer(s) |
|
| Course Objectives | The objectives of this course are to explain the approaches for analyzing and documenting business processes and to explore various techniques, models and tools in order to support the work. |
| Course Learning Outcomes |
The students who succeeded in this course;
|
| Course Content | Business process concepts, process change drivers, business process mapping, business process strategy, business rule analysis, measuring the process, business process analysis, process improvement approaches, six Sigma, process reengineering, overview of enabling technologies. |
Weekly Subjects and Releated Preparation Studies
| Week | Subjects | Preparation |
|---|---|---|
| 1 | Introduction to Process Analysis and Improvement | Chapter 1, Havey Chapter 1 |
| 2 | Despcription of a Good BPM Arhitecture | Havey Chapter 2 |
| 3 | Process Theory | Chapter 3 |
| 4 | Process Design Patterns | Havey Chapter 4 |
| 5 | Process Analysis and Improvement Using Visio | Chapter 2,3 |
| 6 | Data Management and Analysis Using Excel | Chapter 4, 5 |
| 7 | Workflow Management | Havey Chapter 7 |
| 8 | Process Simulation | Chapter 6, 7 |
| 9 | Process Simulation | Chapter 6, 7 |
| 10 | Visual Basic for Applications: Computer Based Tools Integration | Chapter 8 |
| 11 | Process Analysis and Improvement Application: Customer Service Center | Chapter 9 |
| 12 | Process Analysis and Improvement Application: Supply Chain Management | Chapter 10 |
| 13 | Student Process Analysis and Improvement Projects | Chapter 11 |
| 14 | Future of Computer Based Tools for Process Analysis and Improvement | Chapter 12 |
| 15 | Final Examination Period | Review of topics |
| 16 | Final Examination Period | Review of topics |
Sources
| Course Book | 1. Seppanen, M. S., Kumar, S., Chandra, C., Process Analysis and Improvement: Tools and Techniques, McGraw-Hill, 2005. ISBN: 0072857129 |
|---|---|
| Other Sources | 2. Havey, M., Essential Business Process Modeling, O'Reilly Media, 2005 |
| 3. Harmon, P., Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals, Morgan Kaufmann (The MK/OMG Press), 2007. | |
| 4. Harrington, H. J., Esseling, E. K. C., Van Nimwegen, H., Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement, McGraw-Hill, 1997. | |
| 5. Persse, J. R., Process Improvement Essentials: CMMI, Six SIGMA, and ISO 9001, O'Reilly Media, 2006. |
Evaluation System
| Requirements | Number | Percentage of Grade |
|---|---|---|
| Attendance/Participation | - | - |
| Laboratory | - | - |
| Application | - | - |
| Field Work | - | - |
| Special Course Internship | - | - |
| Quizzes/Studio Critics | - | - |
| Homework Assignments | 3 | 30 |
| Presentation | - | - |
| Project | - | - |
| Report | - | - |
| Seminar | - | - |
| Midterms Exams/Midterms Jury | 1 | 30 |
| Final Exam/Final Jury | 1 | 40 |
| Toplam | 5 | 100 |
| Percentage of Semester Work | |
|---|---|
| Percentage of Final Work | 100 |
| Total | 100 |
Course Category
| Core Courses | X |
|---|---|
| Major Area Courses | |
| Supportive Courses | |
| Media and Managment Skills Courses | |
| Transferable Skill Courses |
The Relation Between Course Learning Competencies and Program Qualifications
| # | Program Qualifications / Competencies | Level of Contribution | ||||
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | ||
| 1 | Ability to carry out advanced research activities, both individual and as a member of a team | |||||
| 2 | Ability to evaluate research topics and comment with scientific reasoning | |||||
| 3 | Ability to initiate and create new methodologies, implement them on novel research areas and topics | |||||
| 4 | Ability to produce experimental and/or analytical data in systematic manner, discuss and evaluate data to lead scintific conclusions | |||||
| 5 | Ability to apply scientific philosophy on analysis, modelling and design of engineering systems | |||||
| 6 | Ability to synthesis available knowledge on his/her domain to initiate, to carry, complete and present novel research at international level | |||||
| 7 | Contribute scientific and technological advancements on engineering domain of his/her interest area | |||||
| 8 | Contribute industrial and scientific advancements to improve the society through research activities | |||||
ECTS/Workload Table
| Activities | Number | Duration (Hours) | Total Workload |
|---|---|---|---|
| Course Hours (Including Exam Week: 16 x Total Hours) | |||
| Laboratory | |||
| Application | |||
| Special Course Internship | |||
| Field Work | |||
| Study Hours Out of Class | 16 | 5 | 80 |
| Presentation/Seminar Prepration | |||
| Project | |||
| Report | |||
| Homework Assignments | 3 | 15 | 45 |
| Quizzes/Studio Critics | |||
| Prepration of Midterm Exams/Midterm Jury | 1 | 20 | 20 |
| Prepration of Final Exams/Final Jury | 1 | 30 | 30 |
| Total Workload | 175 | ||